The Small Tourism Enterprises Project (STEP), was started by the OAS (Organization of American States) with a focus on creating a support and assistance service for Caribbean small hotels in participating countries.  The primary emphasis to date has been on technology and hotel management support through volunteer programs. With the addition of the USAID (secured in March 2001), as a major partner and support from a variety of sources, the program is moving to implementation of a range of services for Caribbean small tourism enterprises as well as a greater emphasis on environmental management. In addition to full implementation of the small hotels component, in 2002 the project will expand to include sites, attractions and community tourism support.

More information will be available at our walk-in resource centers, now being put in place in participating countries. These centers will also provide equipment for developing web pages for marketing purposes, information about a variety of management and operational aspects of small hotels and small tourism enterprises, videos on hotel management and operations, and environmental programs for small properties offered through the Caribbean Alliance for Sustainable Tourism (CAST).

Click here to download the project brochure (This is a .pdf file Click here to get free Adobe Acrobat )..
  © 1999, 2002 The Caribbean Innkeeper
Developed by OAS Inter-Sectoral Unit for Tourism