 Hotels have received training in a range of
computer technology skills to improve marketing and management
capabilities including the construction of websites and
computerization of certain business operations, such as accounting
and reservations.
Toolkits have also been prepared based on specific needs of the small hotels sector in the
region, they are available in the resource centers. You will find
many of these toolkits in this section and under the specific headings above. They cover industry topics including upgrading rooms, front office, food and beverage,
environmental
management, business planning, financial management, property
positioning, competitive pricing, and profitability
improvements. Toolkits are designed to introduce
best operational management practices in the industry. Toolkits are
also available at the walk-in centers in participating countries.
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