Keeping a steady handle on the operations (financial and otherwise) of any hotel, large or small, is crucial to its success. All the business in the world is useless if the restaurant is not run in a profitable manner. Operating a business is a fine balance between accounting (planning, controlling, analyzing costs and sales) and ensuring the customer feels he or she is receiving a good value for their money.

The operations management section of the Resources site provides advice on how to handle financial management as well as issues like price setting and bank dealings.

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